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Frequently Asked Questions

You will be charged immediately upon clicking your acceptance in the Checkout, subject to approval by your credit card company or bank.

In the event that you wish us to process the payment in any other way please contact us and we will be happy to advise you of the alternative methods available.

On confirmation of receipt of the final payment, we will contact you to arrange a convenient delivery date and time. For further information, see Deliveries & Returns.+

We accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Switch/Maestro
  • Electron
  • Paypal

To keep things as simple as possible we offer free shipping on all our orders over £500!

No excuses for not starting that home gym or being comfortable working from home.

Larger orders, especially heavy fitness equipment/bed frames and office desks will be sent on a two man service.

For 2 man orders, the carrier will call ahead and arrange delivery with the contact details provided on the order.

If you are not happy with a product for any reason, you can return it to us for a full refund (please let us know within two days of receiving your goods.) Return delivery is at your own cost, and items must be unused, free from damages and returned in their original packaging, along with all parts and instructions.
If you have already assembled your product, please dismantle it and repackage as you received it. This way the couriers can accept it. See our Returns page for more info.